El Portal Mexican Restaurant
Mexican, Southwestern
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Location and hours
Location
6999 E Main St , Reynoldsburg, OH
(614) 751-0725
Hours
More details
Reviews
Overall rating
(34 reviews)
Really wish the servers were wearing masks. No staff was.
Very nice folks.
Food was good - service very slow. May have been time of day, but my impression is that the normal pace of delivery, etc. is not overly quick.
Everything was what I expected it to be. It was a happy interlude.
They strive to provide great service and quality food at fair prices
It took 40 mins to get our food. We saw our waiter leave the building after taking our order. I noticed 3 other tables come in after us and waited on by another server. They got their food before us, then said server #2 brings our food out, husband states that it took an awful long time to get our food and server doesn't acknowledge this comment, nor did he ever return to our table to check on us as he was busy with his tables. After eating we had to flag him down again for our check and left cash on the table. There was a large group outside being served so I guess we gave our order after theirs had been put in but being ignored for over 35 mins with no explanation or apology for delay in getting our food was unacceptable. At the very least a manager or someone should have explained this to us so we did not sit and stew over the situation....which I am assuming this is why we were ignored, as I said we had very little attention given to us. We used to come to this restaurant frequently, upon leaving husband was so mad he said we would never return! It ruined our evening.
It took 40 mins to get our food. We saw our waiter leave the building after taking our order. I noticed 3 other tables come in after us and waited on by another server. They got their food before us, then said server #2 brings our food out, husband states that it took an awful long time to get our food and server doesn't acknowledge this comment, nor did he ever return to our table to check on us as he was busy with his tables. After eating we had to flag him down again for our check and left cash on the table. There was a large group outside being served so I guess we gave our order after theirs had been put in but being ignored for over 35 mins with no explanation or apology for delay in getting our food was unacceptable. At the very least a manager or someone should have explained this to us so we did not sit and stew over the situation....which I am assuming this is why we were ignored, as I said we had very little attention given to us. We used to come to this restaurant frequently, upon leaving husband was so mad he said we would never return! It ruined our evening.
Food was delicious. Waitress was very nice. Will be coming back soon.
delicious food
Always great food & service
It tastes like authentic Mexican food. The food is excellent. It helps to see employees in there working hard. It shows me that they care about their business and customers. Prices are really good, too.
Restaurant was a little rundown and part of one of our. Meals was burnt on inside, but margarita was very good
People serving us where caring and informative.
It was clean and the service was very efficient.
It was delicious food, great location and friendly staff!
Excellent food at a great price. Great atmosphere, too.
Food was ok. Guacamole dip was nothing like dips I have had at other places. Have had much better Mexican food other places for the price.
El Portal is our favorite Mexican Restaurant by far.
The atmosphere is quiet and family friendly. The staff is always very friendly and helpful. The food is always great!
Reasonable prices and good food!
fOOD IS ALWAYS GOOD, COST IS LOW AND SERVICE AND MANAGMENT VERY POLITE.
The food was wonderful. Service was great.
Always good food and service
They're always very kind. They patiently waited for us although it was passed closing time.
The sirloin was a bit dry.
Friendly and prompt
Delicious food at reasonable prices. Thank you!
The food and service were fantastic.
Great Mexican food at an affordable price. Nice atmosphere and the place is usually not as crowded as some of the other local restaurants.
Good Mexican food. Friendly service.
I always have to get the grilled steak quesadilla. Haven't been let down yet, always so good. Waiters are always friendly & quick with refills(coming from me who drinks 3-4 drinks usually says a lot).
Great food!
Service is always fast and friendly, food is great.
Food was hot, fresh and delivered by a friendly waiter. Huge selection of various authentic Mexican food and full bar.